City of Vancouver Virtual Assistant

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1. I want to:

2. How would you rate your overall experience with the chatbot?

Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied

2. Why did you provide this rating?

2. Based on your experience, how likely are you to recommend this chatbot to others?

Very unlikely	Somewhat unlikely	Neither likely nor unlikely	Somewhat likely	Very likely
Very unlikely	Somewhat unlikely	Neither likely nor unlikely	Somewhat likely	Very likely

2. How could the chatbot be improved?

2. Provide details of the issue: *This question is required.

2. What device and browser are you using?